Terms of use

LAST UPDATED: NOVEMBER 1, 2026

These terms cover your use of hi-rollerzpromotion.com, run by Hi-Rollerz Promotions (“we”, “us”) out of Edmonton, Alberta. By using the site, creating a fan account, voting, uploading or buying anything here, you agree to them. Questions: hirollerzpromotions@gmail.com.

Who can use the site

The site, fan accounts and our events are for people 18+. By using the site you confirm you are at least 18.

Fan accounts

• Fan accounts are free and optional. Use your real name and email, and keep one account per person.
• Keep your login private. You are responsible for anything done on your account.
• We may suspend or close an account used for spam, fraud, fake votes, bots, harassment or anything that breaks these terms.
• You can close your account at any time by emailing us.

Your clips and posts

You keep ownership of the clips, photos, comments and song requests you send us, including Drop Clips. By uploading, you give Hi-Rollerz Promotions a free, non-exclusive, worldwide permission to use, repost, edit and share them on this site, our social media and our promotions, with credit to you where we can.

Only upload content you made or have the right to share, and only show people who are OK being posted. Do not upload anything illegal, sexual, hateful, violent, harassing, or that shows someone without their permission. We can remove any upload at any time, without notice.

Votes, contests and Crowd Unlock

• One person, one vote. Multiple accounts, bots, scripts or paid votes are not allowed.
• We may cancel votes, entries or unlocks that look fake or automated.
• Results of Sound Clash votes, contests and Crowd Unlock goals are decided by us and are final.
• A contest or giveaway may have its own rules on its page. Those rules apply alongside these terms.

Rollerz Card, chips and perks

Chips, levels, referral rewards and perks have no cash value. They cannot be sold, traded or transferred, and they are not a payment method. We may change, pause or end perks at any time, and we may remove chips or perks earned by cheating.

Our content

The King QB mixes, the Hi-Rollerz name and logo, Vault photos and video, flyers and the design of this site belong to Hi-Rollerz Promotions or the artists and creators who licensed them to us. You may listen, watch and share using the share buttons on the site. You may not download and re-upload our mixes, sell or reuse our content, or use our name or logo without written permission.

Buying on the site

Tickets and tables are covered by our ticket terms and refund policy. Other items, such as Vault drops or merch, are priced in Canadian dollars with taxes added at checkout. If an item is listed at the wrong price, we may cancel the order and refund you in full.

Other sites

The site links to other services, such as social media, Stripe and PayPal. We are not responsible for their content or how they work.

The site itself

We work to keep the site running, but it is provided as is and may change, pause or have errors. To the extent the law allows, we are not responsible for indirect losses from using the site.

Your privacy

How we handle your information is explained in our privacy policy.

Changes

We may update these terms. When we do, we will change the date at the top of this page. Using the site after an update means you accept the new terms.

The law

These terms are governed by the laws of Alberta and the federal laws of Canada that apply there. Any dispute will be handled in the courts of Alberta.