Ticket terms

LAST UPDATED: OCTOBER 31, 2026

By buying a ticket or booking a table for a Hi-Rollerz Promotions event, you agree to these terms. Questions: hirollerzpromotions@gmail.com.

Your ticket

• One ticket admits one person, once. Your QR code is scanned at the door and works one time only.
• Keep your QR code private. If a copy or screenshot is scanned first, the original will not get in.
• Tickets bought anywhere other than this site or our authorized promoters may not be honoured.

Age and ID

Our events are 18+. Bring valid government-issued photo ID. Anyone who cannot show valid ID will be refused entry without a refund.

Entry and conduct

We and the venue may refuse entry or remove anyone for safety reasons, intoxication, or behaviour that puts others at risk, without a refund. Bags may be searched, and venue rules apply.

Lineup and times

Artists, DJs, hosts and set times can change. A lineup change is not a reason for a refund unless the event is cancelled. See our refund policy.

Tables and bottle service

• Your table is held until 11:30 PM. After that it may be released.
• Each table has a guest limit and a minimum spend shown when you book.
• Deposits are covered in our refund policy.

Photos and video

Events are photographed and filmed for Hi-Rollerz promotions, this website and the Vault. By attending, you agree you may appear in them. Email us to have a photo of you removed.

Resale

Tickets may only be transferred through Hi-Rollerz Promotions and may not be resold above face value. Tickets resold elsewhere may be cancelled without a refund.

Responsibility

You attend at your own risk to the extent the law allows. We are not responsible for lost or stolen items.