Make your account

Your first event is free. You get every tool, up to 100 tickets, and it goes live right away. No card needed.

Run as many events as you like, with no ticket limit. Pick monthly or yearly on the Organizer Pass page. Nothing renews by itself: we email you before it ends and you top it up.

If an organizer added you to their door, you only see the Door and Guestlist tabs for that night. Jump to the Door chapter.

The yellow box at the top lists what to do next, like adding tickets, open tables to post, or adding door staff. Tap Open to go straight there.

Events are grouped into Upcoming, Drafts and Past. Each card shows tickets sold, tables booked and your sales.

Manage opens the event. Finish setup means it has no tickets yet. Photos opens Photo Drop, and Copy link copies the event page link to share.

It’s the lime button at the top of your events.

Event name, Date, Doors open time, Type (club night, concert or day party), Venue and City.

Type the names with commas between them, e.g. King QB, DJ Nova. Names that match a Hi-Rollerz artist link to their profile.

A few lines on the vibe, dress code or what to expect. Then tap Create event.

Your event page is online right away. Next, add tickets so people can buy.

Inside your event, tap Tickets. The top shows each tier, how many sold and how many are left.

Under Edit tiers fill in Tier name (Early Bird, General Admission, VIP), Price, How many and What you get. Leave How many empty for no limit.

Tap + Add a tier for each one, then Save tickets. They go on sale on your event page straight away.

Set its How many to the number already sold. Once a tier has sales its name is locked and it can’t be deleted, so buyers’ tickets stay correct.

Start with a cheap, limited Early Bird. When it’s almost gone, the dashboard tells you to get the next tier ready.

Skip this if your night has no tables or booths.

Tap + Add a table. Give it a name (T1, Booth A, VIP 1) and the deposit people pay online.

Open: on sale. VIP: on sale and shown in gold. Taken: off sale, e.g. held for someone or sold in person.

Fill in the box below the tables, e.g. Up to 6 guests, 1 bottle included. It shows on your event page and the VIP & Tables page.

Tap Save tables. When someone pays for a table online it locks as Paid automatically.

In Details, tap Upload flyer. Use a portrait JPG, PNG or WEBP, up to 10 MB. It becomes the cover of your event page and card.

Edit the name, date, venue, lineup or description, then tap Save details.

Tap View page at the top to see your event page the way fans see it.

Tap Copy link on your event and post it everywhere: Instagram, TikTok, WhatsApp.

In Promoters, type a promoter’s name and tap + Add promoter. They get their own link.

Every ticket bought through a promoter’s link counts for them. The list ranks your promoters by tickets sold.

Tickets sold, tables booked, total sales and check-ins at a glance, plus your sales for the last 14 days and the next steps.

The Sales tab lists each paid order with the buyer, what they bought and when. New orders show up the moment someone pays.

Tap Resend tickets on their order and the email goes out again.

Tap Ask for refund. Hi-Rollerz checks it and you get an email when it’s done. The tickets on that order stop working.

Type the name, how many plus-ones, and the type: Guestlist, or Comp for free entry. Tap Add to list.

Tap Check in next to the name when they arrive. The top shows names, people and how many are in.

Tap Undo to check someone back out, or × to take a name off the list.

In Door, add each person’s name and email, then tap + Add door staff. They get an email with how to log in, and only see Door and Guestlist.

On the night, open the dashboard, tap your event, then Door.

Search Find a ticket by name, email or the code on their ticket and check them in. Each ticket lets one person in, and the counter shows how many are in.

People on the list aren’t tickets. Check them in on the Guestlist tab.

Tap Print the sign and put the QR code at the door, the bar and the tables. Fans scan it and add their photos, no app needed.

Tap Open live wall on the venue screen to show photos as they come in.

With Check photos before they show on, you approve each photo. Off, they go straight to the wall.

Tap Download all photos after the night.

Tap Payouts at the top of your events and save the email for your Interac e-Transfers. Turn on autodeposit with your bank so the money lands without a password.

You’re paid every Thursday for your events that ended the week before.

After your first finished event you can take up to 50% of what you’ve sold early, for a 2% fee. Hi-Rollerz OKs each request, usually within a day.

If a buyer is refunded after you were paid, it comes off your next payout.